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Hi,
Thanks to all of you who called in and helped us determine the extent of
the WOS access problem.

Here is an update:
We have now received problem reports from all campuses except UCLA.  As
Jayne indicated below,  this has been reported to ISI, but we have not
heard back from them about a fix.  Please share this information with your
colleagues.
Sherry


>X-Sender: [log in to unmask]
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>Date:         Wed, 30 Jul 2003 16:35:35 -0700
>Reply-To: Jayne Dickson <[log in to unmask]>
>Sender: CDL Alert List <[log in to unmask]>
>From: Jayne Dickson <[log in to unmask]>
>Subject:      Three UC campuses cannot access Web of Science
>Comments: To: [log in to unmask]
>To: [log in to unmask]
>
>30 July 2003
>
>We've received reports from 3 campuses (UCB, UCSD, and UCSB) that when they
>attempt to access the Web of Science databases they receive a message
>indicating that they need a subscription to use the resource.
>
>We have notified ISI, the producers of the Web of Science databases, of the
>problem and we hope that they will resolve this quickly.  If you cannot
>access the Web of Science databases from your campus (and it is not one of
>the 3 listed above), please call the CDL Helpline (510.987.0555) so that we
>can report to ISI exactly which campuses are affected.
>
>Please share this information with your colleagues.
>
>Jayne Dickson
>Information Services Analyst
>California Digital Library
>University of California - Office of the President
>415 20th Street, 4th Floor
>Oakland, CA 94612-2901
>510.987.0550
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