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Subject:
From:
Laine Farley <[log in to unmask]>
Reply To:
Laine Farley <[log in to unmask]>
Date:
Tue, 17 Sep 2002 14:49:23 -0700
Content-Type:
text/plain
Parts/Attachments:
text/plain (43 lines)
17 September 2002

Gale

Via Frank Gravier, Gale Resource Liaison, we received a message from Gale
on Monday, September 16 stating the following:

Around 12:30 pm we started seeing the number of user sessions rise
dramatically until we had almost double the normal number for our systems.

There are no server failures we can detect, and no undue network traffic. We
are examining the sytems to determine the source of the extra sessions. We
also are working with Exodus to bring 2 Unix servers and 2 NT servers online
as quickly as possible.

---------
At around 4 pm yesterday, Gale reported that performance was back to normal
but they were still investigating the cause.  We received the following
notice today:

We will be working this evening on a fix to the problem that has been
plaguing everyone for the past two days. We do not plan to bring the whole
system down to do this but you may see intermittent problems from 10pm EDT
(3am GMT).

I will update you regarding our progress with this fix, and my apologies for
the inconvenience this has caused you.

Tom Stanton
Director, External Network Engineering
Gale
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Please share this information with your colleagues.

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Laine Farley
Director, Digital Library Services
California Digital Library  http://www.cdlib.org
University of California
415 20th Street, Oakland, CA 94612-2901
[log in to unmask]   tel: (510) 987-0552   fax: (510) 893-1212
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