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Subject:	Three UC campuses cannot access Web of Science
From:	Jayne Dickson <[log in to unmask]>
Reply To:	Jayne Dickson <[log in to unmask]>
Date:	Wed, 30 Jul 2003 16:35:35 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (23 lines)

30 July 2003

We've received reports from 3 campuses (UCB, UCSD, and UCSB) that when they
attempt to access the Web of Science databases they receive a message
indicating that they need a subscription to use the resource.

We have notified ISI, the producers of the Web of Science databases, of the
problem and we hope that they will resolve this quickly.  If you cannot
access the Web of Science databases from your campus (and it is not one of
the 3 listed above), please call the CDL Helpline (510.987.0555) so that we
can report to ISI exactly which campuses are affected.

Please share this information with your colleagues.

Jayne Dickson
Information Services Analyst
California Digital Library
University of California - Office of the President
415 20th Street, 4th Floor
Oakland, CA 94612-2901
510.987.0550
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