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Subject:	CDLAlert: Gale databases
From:	Laine Farley <[log in to unmask]>
Reply To:	Laine Farley <[log in to unmask]>
Date:	Tue, 8 Oct 2002 13:20:36 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (18 lines)

8 October 2002

Gale Databases

Although we received word last Thursday that Gale believed they had solved
problems related to poor system performance, we have heard from several
campuses today that the system is still slow.  We called Gale and they
report they are still working on it.  If we receive further information,
we'll let you know.

Here is the phone number if you want to talk to Gale Customer Support directly:

Gale Customer Resource Center
Tel: +1.800.877.GALE (4253) and select Option 4 (#4)

California Digital Library
Digital Library Services

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