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Subject:	Gale Infotrac
From:	Margery Tibbetts <[log in to unmask]>
Reply To:	Margery Tibbetts <[log in to unmask]>
Date:	Thu, 20 Jun 2002 10:12:48 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (26 lines)

All,
         The Gale Infotrac system is experiencing technical problems. They
are aware if the problem and hope to have tit resolved by 10:30 am. The
message a user sees when they attempt to log on to the system is:

>We're Sorry!
>
>  We are unable to recognize you as having access to InfoTrac. This
> usually happens when we
>  cannot recognize a network address or a library card number. The best
> information we have about
>  this problem is:
>
>              Failed to connect to server [29] (<campus id>)

Margery


Margery Tibbetts
California Digital Library
University of California
415 20th Street - 4th floor
Oakland, CA 94612-2901
(510)-987-0581
fax - (510)-893-5212

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