Hi,
         IEL Online has been experiencing problems for some customers. If
you have been experiencing access problems recently please respond  to
Karen Hawkins' note.
Thanks,
Margery

>Subject: IEL Online Access
>To: [log in to unmask]
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>From: [log in to unmask]
>Date: Thu, 10 Jan 2002 17:26:21 -0500
>X-MIMETrack: Serialize by Router on Buzz/US/IEEE(Release 5.0.8 |June 18,
>2001) at 01/10/2002
>  05:26:22 PM
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>
>
>Dear IEL Online Subscriber:
>
>A small number of IEL subscriber accounts have experienced recent
>disruptions in access to licensed content (basic, advanced, and author
>seach, viewing of abstracts and full text).
>
>We have worked to identify and adjust the affected accounts.  If you are
>unable to access licensed content, please send an email immediately to
>[log in to unmask] or phone +1 800 447 3352 (US) or +1 303 397 3375
>(worldwide).
>
>Please accept our apologies for any inconvenience this may have caused you
>and your subscribers.
>
>Yours,
>
>Karen Hawkins
>
>
>=======================================
>Karen L. Hawkins
>Marketing Manager, Electronic Products, IEEE
>phone:   +1 732 562 3964
>fax:        +1 732 981 9334
>email:     [log in to unmask]
>
>Need IEEE Xplore subscriber tech support?
>Email  [log in to unmask]
>=======================================

Margery Tibbetts
California Digital Library
University of California
415 20th Street - 4th floor
Oakland, CA 94612-2901
(510)-987-0581
fax - (510)-893-5212