Hi,
We have had reports from several campuses that users are seeing messages
indicating that access to an Oxford University Press (OUP) journal has
expired when, in fact, the user should have access to the item. OUP
is working to correct this problem (see the note below).
If you are denied access to an OUP title and the denial lasts longer than
one day, please contact the CDL Helpline at (510) 987-0555 and give us
the title(s) that are causing problems.
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From Oxford University Press Journals support"
"We have recently made a change in the way we register Consortia
customers for access. We have been in the process of inputting all
Consortia customer details into our new Advantage Subscription Fulfilment
system which we hope will improve the level of service we offer in the
future. The entry of each Consortia member onto this system means
that a new subscription number is created.
To minimise confusion for the customer, this number has been mapped with
the previous subscription number on our system so that all usernames and
passwords will remain the same. However, during the mapping process
there is a brief lapse in access. I would have hoped that this
would have been so brief as to go unnoticed, and I apologise for any
inconvenience or confusion that this may have caused."
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Please share this information with your colleagues.
Sherry
Sherry Willhite
Information Resources Analyst
Digital Library Services
California Digital Library