ISI seems to have fixed the problem, Web of Science should be functioning
as expected.  Thanks for your patience while this was being resolved.
Sherry



>Date:         Mon, 28 Feb 2005 13:49:35 -0800
>From: "Sherry Willhite (510) 987-0545" <[log in to unmask]>
>Subject:      CDLAlert: Web of Science is malfunctioning
>Comments: To: [log in to unmask]
>To: [log in to unmask]
>
>Hi all,
>
>Web of Science is not functioning properly.  It allows users to begin a
>session, but returns a zero result for all searches.
>
>When we called to report this problem, the message on the ISI technical
>support answering service said that the staff had been sent home this
>afternoon due to severe weather conditions, but that the voice mail would
>be monitored.  We also sent an e-mail.
>
>ISI has called us  to get more information about the problem, but they have
>to time-frame for a fix.
>
>We will keep you posted if this changes.  Please share this information
>with your colleagues
>
>
>
>Sherry Willhite
>Information Resources Analyst
>Digital Library Services
>California Digital Library