We're seeing normal download speeds from SDSC this morning. We haven't determined what caused the problem yesterday; SDSC reported no problems. We'll continue to monitor it, and please contact us if you experience slow downloads (or any other problem). Sorry for the inconvenience. Best wishes,

Perry Willett
California Digital Library




From: Perry Willett
Sent: Tuesday, March 07, 2017 4:12 PM
To: [log in to unmask]
Subject: some slow downloads from Merritt

We're seeing very slow download speeds from our SDSC storage node-like 1 MB *per hour*. Some download requests just time out. We're not sure what's causing it, but we've contacted SDSC to try to determine the cause.

This problem affects content in restricted collections. Content in public collections use AWS as the primary storage node, and should not experience any slow transfer rates.

We'll provide updates as we learn more. Let us know if you have questions. Thanks,

Perry Willett
California Digital Library