Just confirming that this issue has been fixed, all campuses should have IP access to the Elsevier resources.

If you experience any additional problems with access to Elsevier resources, please contact the CDL Helpline - https://www.cdlib.org/contact/report_problem.html.

From: Holly Eggleston
Sent: Tuesday, December 11, 2018 5:40 PM
To: CDL Alert List <[log in to unmask]> ([log in to unmask]) <[log in to unmask]>
Cc: Holly Eggleston <[log in to unmask]>
Subject: CDLALERT: Problems accessing Elsevier resources and content

There are currently problems with accessing multiple Elsevier resources (ScienceDirect, Clinics, Reaxys, Cell, Compendex, Handbooks, as well as Embase and Scopus for those that subscribe)

This issue has been reported to Elsevier. According to Elsevier technical support this access issue is affecting other institutions as well, not just University of California.

Please note, if you have a personalized user account on the ScienceDirect platform, you may be able to access Elsevier resources when logged in with that account. As well, these access problems may be intermittent.

For further updates, please subscribe to the global helpdesk ticket  #6827. https://helpline.cdlib.org/.

We will also send a message to this list once the issue is resolved.