At the present time, 10 (Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, San Diego, Santa Barbara, Santa Cruz, and Melvyl [union view]) of the 11 UC WCL instances are experiencing the search problem
reported earlier today (described below). Only UCSF’s WCL instance remains unaffected. We have escalated this problem with OCLC customer support.
We’ll send further updates as information becomes available.
Jayne Dickson
CDL Information Services
California Digital Library
University of California
510.987.0550
From: Jayne Dickson
Sent: Wednesday, January 28, 2015 12:31 PM
To: [log in to unmask]
Subject: CDLALERT: Current problems with some OCLC services
Importance: High
Problems have been reported with UC San Diego’s and UCLA’s Melvyl instances (http://ucsd.worldcat.org and
http://ucla.worldcat.org). After a search, you get the following message: An error has occurred. Please try your search again.
When we reported this to OCLC, we were informed that WorldShare ILL and
WorldShare Management Services (WMS) may also be affected on the campuses.
OCLC technicians are working to correct the problem but as yet there isn’t an ETA for resolution. We’ll send additional updates as we get new information.
Please share this information with your colleagues.
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jayne
Jayne Dickson
CDL Information Services
California Digital Library
University of California
510.987.0550