Subject: | |
From: | "Sherry Willhite (510) 987-0545" <[log in to unmask]> |
Reply To: | Sherry Willhite (510) 987-0545 |
Date: | Mon, 28 Feb 2005 14:17:13 -0800 |
Content-Type: | text/plain |
Parts/Attachments: | text/plain
(35 lines)
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ISI seems to have fixed the problem, Web of Science should be functioning as expected. Thanks for your patience while this was being resolved. Sherry >Date: Mon, 28 Feb 2005 13:49:35 -0800 >From: "Sherry Willhite (510) 987-0545" <[log in to unmask]> >Subject: CDLAlert: Web of Science is malfunctioning >Comments: To: [log in to unmask] >To: [log in to unmask] > >Hi all, > >Web of Science is not functioning properly. It allows users to begin a >session, but returns a zero result for all searches. > >When we called to report this problem, the message on the ISI technical >support answering service said that the staff had been sent home this >afternoon due to severe weather conditions, but that the voice mail would >be monitored. We also sent an e-mail. > >ISI has called us to get more information about the problem, but they have >to time-frame for a fix. > >We will keep you posted if this changes. Please share this information >with your colleagues > > > >Sherry Willhite >Information Resources Analyst >Digital Library Services >California Digital Library
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